Shipping policy

At BEEŌNCE, we are committed to delivering your order safely and efficiently. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully confirmed.

Orders placed on weekends or public holidays will be processed on the next available business day.

During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on your location.

  • United States: 5–10 business days
  • Canada: 6–12 business days
  • United Kingdom: 5–10 business days
  • Europe: 5–12 business days
  • Australia & New Zealand: 7–15 business days
  • Rest of the World: 7–20 business days

Please note that these delivery times are estimates and are not guaranteed.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

From time to time, BEEŌNCE may offer free shipping promotions on qualifying orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking information to become active.

Customs & Import Duties

International orders may be subject to customs duties, import taxes, or other fees imposed by your local authorities.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Delivery Delays

While we work closely with our shipping partners to ensure timely delivery, delays may occasionally occur due to:

  • Customs inspections
  • Severe weather conditions
  • Carrier delays
  • Public holidays
  • High shipping volumes
  • Events beyond our reasonable control

We appreciate your patience in these situations.

Incorrect Shipping Information

Please ensure that your shipping address is accurate before completing your order.

BEEŌNCE is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your package is lost during transit or arrives damaged, please contact our Customer Support team as soon as possible.

We will work with the shipping carrier to investigate the issue and provide an appropriate solution.

Undeliverable Packages

If a package is returned to us because of an incorrect address, refusal of delivery, or failure to collect the shipment, additional shipping charges may apply before the order can be resent.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

BEEŌNCE Customer Support

Email: hidwsmp5321@outlook.com

We aim to respond to all inquiries within 24–48 business hours.